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Seminar FAQ



Are the seminars available at other locations?
Yes. We add new locations every year. In addition, the seminars can be presented on-site at your facilty. View our available Maintenance Seminars.


When do I pay for the seminar?
Payment must be received before the seminar attendee is officially registered for the seminar. The seminars fill quickly, so early payment is advised.


What happens if a seminar is full?
If a seminar is full you will be notified during the checkout process and placed on a waiting list. You will be notified if a position opens up. Your credit card will not be charged if the session is full.


Does my registration for the seminar give me a hotel room as well?
As soon as you register for a seminar, you will be sent a confirmation email, giving you a receipt for your payment of the registration fee. Attached to this email is an information sheet about the seminar, providing all details on booking a reduced rate sleeping room at the host hotel. These rooms are held within a block, which fill quickly. In addition, room availability may expire prior to the seminar. If you are concerned about securing a room, contact a Seminar Coordinator at New Standard Institute.


If I attend a seminar, is there a hotel discount available for me?
In most cases, sleeping rooms are available at the host hotel location if you register more than thirty days prior to the session.


What is the cancellation deadline for seminars?
If attendees need to cancel or reschedule, notice must be received in writing 15 business days prior to the start date of the seminar.

Registrants can opt for a one-time seminar transfer credit, valid for 6 months. Cancellation for refund will result in a $100 administrative fee and be refunded by check to the company, rather to an individual.

A substitute attendee can be designated one week prior to the seminar start date.

"No-shows" will forfeit registration fees.





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New Standard Institute
84 Broad Street
Milford, CT 06460
phone: 203-783-1582
fax: 203-286-2188


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